At Windy City Mechanical, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
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Product or service reviewed: wall heater
Completed the installment in a timely manner. Explained the warranty and service agreement throughly. Clean up after the work.
Product or service reviewed: Cleaning/Repair
My neighbor recommended Windy City to me about 4 yrs ago. He had them install a new HVAC system and felt they were honest and fair. I have used them since then for repairs, cleanings and installation of a new AC unit. The service guys a nice and don't try to upsell.
Product or service reviewed: Electric Furnace/A/C unit
Very prompt. I can not say enough about Windy City. I would use them again and recommend them to friends and family. Great experience, honest and trustworthy team. It's very rare to find good customer service now a days. The whole staff gives a 110% plus, going out of their way to give you a quality product and service. I'm elated that I went with them. Thanks again Tom and the Dream Team.
Product or service reviewed: Emergency Service to repair Fursce
Ken R. showed up promptly, was extremely courteous and his assessment was on point. Our furnace was up and running in no time I would highly recommend Windy City
Product or service reviewed: Furnance
Excellent service very professional . Ken was a great salesman and Adam and Oscar were great installers. Very timely.
Product or service reviewed: new furnace
Call on Sunday freezing. New furnace in place on Monday nice and cozy. Gave me a time they would be there arrive on time and help with finance. good job thank
Yolanda M Miles
Product or service reviewed: service
We have been using your company for many years. Always professional and timely. Would recommend to our family and friends.
Product or service reviewed: No heat
I cannot say enough about the service I received and the technician who performed the service. Wait time was very short considering it was a frigid day. Technician was very professional and explained the condition of the furnace fully to me. Made recommendations for future consideration, and last but not least got my heat back on in a relatively short period of time. Will def. recommend this company to my friends as we all know a reputable, honest company is hard to come by. The technician was Ken.
Thank you all!
Product or service reviewed: Hot Water Heater Instilation
I searched for three days to find the right company to fit my needs. Windy City Mechanical, Inc was that company. They heard my story and set me up with a premium top flight water heater. Thank goodness for flexibility for this company has it. they came in and got the job done with no hassles. Thank you Windy City Mechanical,Inc.
Product or service reviewed: Furnace Boiler
They were prompt in arrival, they worked steadily, they kept me informed as they worked, cleaned up well (left no mess), since I am handicapped and unable to get down to my basement they were nice enough to take pictures and show them to me, and they answered any and all my questions including how to use the new system.
Product or service reviewed: Numerous
We had Windy City out to do a furnace cleaning and check (They installed it several years ago along with a central A/C unit. As always they were courteous, professional and took time to explain everything and most important asked if we had any questions. They are always top notch, and always show the upmost in customer care and service. !!!!
Product or service reviewed: Water Heater
Ken and Tyler were a pleasure to work with. Excellent installation of my water heater. Tyler really takes pride in his work. The follow up call and letter were a nice demonstration of good customer service.
Product or service reviewed: Furnace and a/c unit
Technicians Tyler, Adam and Ken knew what they were doing . Explain how maintain furnace . Very nice persons
Product or service reviewed: New furnace and air conditioner
I interviewed several other HVAC contractors before deciding on Windy City Mechanical. I feel I made the right decision selecting them to install a new furnace and air conditioner. From the initial estimate through installation I was continually impressed with their competence and dedication to high quality work and ensuring customer satisfaction. I enjoyed watching well trained workers who seemed to enjoy their jobs. Its great dealing with a very well run company.
Product or service reviewed: November 14, 2017
Windy City Mechanical, Inc. performed a quality job on the removal of my old furnance and installation of the new one. The team that was sent out, showed competence and professionalism all throughout the process. I would highly recommend this company to anyone who needs service or replacement of their heating or airconditioner unit. Great job guys!
Product or service reviewed: Furnace purchase
Great service, very professional
Oak Lawn, Illinois
Product or service reviewed: Furnace and humidifier
My heat went out on a Sunday evening about 11:00 p.m. Windy City sent Jackie out within an hour. I was shocked that I could get someone to come out on a Sunday and at that late hour. He assessed the problem and promised to call in the morning. He called promptly at 8:00 a,m, and said he had the part that I needed. After some discussion whether it was worth putting in the part into a 20 year old furnace or replacing the unit, I decided to replace it. Tyler and Adam were here within two hours and did a great job in getting my home warm again. They were all very polite. The very best part of this experience was the fact that they were so punctual and did such a great job! Thank you!
Product or service reviewed: Furnace
Would definitely use this service again! We called the company to let them know about our situation and they were out to our house in less than half an hour! Jackie, Tyler and Adam were very pleasant to work with, very polite. I would recommend this company to any family member or friend. They were very informative and got the job done quick! Thank You Windy City Mechanical for an excellent job done!
Product or service reviewed: Water heater installed
Windy City was a life saver. They came after I had a terrible experience with Sears. I had ordered a water heater and waited several days and had not received a call from their installation department I cancelled with them and called Windy City at 3 and they were at the house at 6:30 and were finished before 8:30. I appreciate the speedy service and the politeness of the installers. Thank you again.
Barbara A. Abernathy
Product or service reviewed: Furnace
Adam, Jackie, and Tyler. I had a very good experience with them. If anyone ever needs a furnace installed, they are the one to go to. Thank You
Product or service reviewed: Furnace cleani ng
Had Ken come out today for my annual furnace cleaning. As usual he was polite, on time, and did a great job.
Product or service reviewed: New A/C Unit
Our air went out during the hottest day in September. Windy City was out to our home the next day! We were very happy with their service and would definitely recommend them!
Product or service reviewed: Furnance
Your installers were informative and Personable. The best being a father and son team.
Product or service reviewed: Furnace
Always a good experience with Windy City Mechanical. Professional, prompt and courteous. Can't ask for much more.
Product or service reviewed: Maintance
Windy City installed my new Furnace and AC 2015. They did a wonderful job as I needed new duct work also, the installation was fast! Since then I have regular upkeep twice a year, and they are always on time and through. I would recommend them to everyone. ChrisG, Chicago Ridge, Il
Product or service reviewed: installed furnace
Furnace stopped working right before the 1st freeze. Called at 9:30 am and gave me a same day time frame of between 11-2 and they were there at 1pm. After some evaluation, we could do some major repairs on a system that was 18 yrs old or replace. Went with replacement and that team was there at 4pm and done at 6pm. Talk about same day service, amazing. They were extremely polite, clean and genuinely nice guys. Guess who will get the call when the 18 yo a/c breaks??
Product or service reviewed: AC/Furnace Purchase
Thomas assessed our needs and made recommendations. I had to do my own research and found out that his recommendations were on point. The Windy City Mechanical family came out and installed our new AC/Furnace performed all of the duct work in record time. I was more than satisfied and shocked as to the ease it took their techs to get in and out given the scope of our job. Great job!
JAMES Norris III
Product or service reviewed: HVAC System Cleaned
Bought a furnace from this company, technicians very professional during installation and seasonal inspections. Definitely highly recommended.
Product or service reviewed: Heating/AC installed with seasonal inspections
Purchased new AC/Heating unit last year. Installation was done withtout issue. Technicians arrived when expected and were professional and courteous. Subsequent seasonal inspections have been performed in the same manner. Their technician, Ken, has performed the inspections and besides being extremely professional he is also knowledgeable and will address any concerns or questions we asked. Couldn't be happier with the whole experience and gladly recommend their services.
Bob and Cheryl Romam
Product or service reviewed: A/C unit, Furnace and Hot Water Tank
Within the past 1 1/2 years Windy City replaced our A/C Unit, furnace and hot water tank. I was extremely satisfied with the quality of the products, their workmanship and clean-up efforts.
Product or service reviewed: Install new A/C
Ken arrived at my house and clearly explained my options of either spending about $1000 for new parts put into an older inefficient A/C or purchase a new warrantied A/C unit with a better energy efficiency. It was a no-brainer. They came back with the new unit the next morning at the time they promised and completed the installation in slightly over two hours.
Palos Heights, Illinois
Product or service reviewed: New Air Conditioner
When our old air conditioning unit stopped working during a heat wave, Tom came out to inspect things and recommended we replace our very old unit. He was able to schedule work for the following day to get our new unit installed. The workers were very polite and answered all our questions. Thanks for cooling us off so quickly during a heat wave!
Tom and Jeremy are wonderful! They came late and stayed late to make sure we had heat. They are the best!!
Yesterday I witnessed 2 humble people embrace each other with compliments. Tom, the owner of Windy City Mechanical came to our house in Oak Lawn. My mother made the call and conveyed to Tom about financial instabilities. Tom, as owner, took it personal that Lucille K. was cold. What a remarkable person! Anyone reading this? Call Tom for any furnace work, but more imporatntly, if you just want to meet a great person, stop by Windy City Mechanical in Alsip. Thank you. What a great experience!!
Hands-down the best service I've ever received. Tom, Lason and Jeremy were absolutely phenomenal; truly top-notch professionals. Did a great job, did it neat, and professionally...I could't ask for more. Thanks you so much Windy City Mechanical you truly derserve to be in business!!!
Installed a natural gas furnace/forced air heating system. They did an excellent job! They came out the next day, and I had a new air conditioner and furnace by the end of the day. The workers were polite and courteous. They also cleaned our air vents. Would strongly recommend them.
Wouldn't go anywhere esle! Great people to deal with!
Evelyn A. and Bryan S.
AWESOME, AWESOME, AWESOME...GREAT JOB, GENUINE QUALITY CARE FOR THEIR CUSTOMERS... VERY PROFESSIONAL...CAN'T SAY ENOUGH...THANK YOU SO MUCH!
I was in the market for a furnace and AC unit; I contacted several companies and decided on Windy City. I was very pleased with their knowledge and presentation of their product. I live in a tri-level home and it's been difficult to heat and cool the top room furthest from the furnace. After reading consumer reviews I settled on American Standard. Reviews also stated that a furnace is only as good as the installer. For the first time in 25 years I am warm throughout the whole house, even my bedroom at the top. He could have sold me a more expensive unit but Tom informed me to upgrade my insulation instead. If you're in the market for a furnace, I would definitely give this company a call.The results from People's Gas are that I am using 5% less energy than my most efficient neighbors. I give Wind City two thumbs up and a snap.
I needed help, because my Furnace had fail me. My husband found Windy City Mechanical, gave them a call and they return it right away. The following day they were here. That night we had heat.Oh one more thing, My hat's off to a young man that was working on the project, named TJ, he was very prompt and professional, clean-up was great. Mr. Jackie was also great too.
Windy City Family, We love you. Once again thank you and we are warm.
It was a pleasure working with Windy City Mechanicals, Inc. from the time Tom Walden came to my home to give me an estimate for a new furnace and air conditioner. He explained the work that would be completed and even took care of rebates that I would receive. When the men came to install my furnace and air conditioner, they were prompt, and went right to work. Everything was explained as they did the installation. They were very courteous and polite. When done, they removed the old pieces and left everything in an orderly manner. I would highly recommend Windy City Mechanical anytime.
Hickory Hills, IL
Our furnace went out on February 28,late in the evening. We called Windy City Mechanical in Alsip. The women who answered said they would have someone out within a 2 hour window. The service man showed up within 30 minutes. His name was Tom,very nice guy very informative about our problem and showed concern about our safety. Long story short, we needed a new furnace. There prices were very reasonable , gave senior discounts, and were here the very next morning to install a new furnace. We were told it could possibly take 8 hours, they had it done in about 31\2 hours. Jason and his helper, I don't remember his name were the 2 gentleman they sent. They were very good with the installation, took the time to show us the damage on our old furnace, cleaned up very nicely, and took our old furnace with them.
Very down to earth bunch of guys and courteous. I definitely give Windy City Mechanical 5 stars and will use them again in the future! Great business ethics !
Sincerely, David and Deborah S.
Oak Lawn, IL
Windy City Mechanical were the only people who came through for us! At 1:00am when it was colder than 20 below zero, our furnace decided that was a good time to die. After calling the company that we have been customers with for over 25 years, as well as three others, we called Windy City. They came out right away. Later that morning, the other companies were returning our phone calls and we told them "forget it, we already got our new furnace in". WC also gave us a great deal if we replaced our air-conditioner too. We took advantage of that offer. They were very professional, cleaned up well afterwards, and even called us the next day to see if we were satisfied. We have become new loyal customers of Windy City Mechanical!
Palos Heights, IL
Your company is great. Your Tech Jackie was very good and his customer service was excellent. I was very impressed by your quick and seedy service. The servicemen that installed my furnace (Jason & Tony). were fantastic. I will be using your company for all of needs. Thanks
Great, honest responsible service at a fair price! Tom was a great initial contact over the phone, and Chris, the technician, did a great job at trouble shooting the problem and replacing a water feeder valve on my boiler.
Would definitely recommend them to others.
Windy City Mechanical comes highly recommended by me. They customer service is superior and second to none. I had a furnace that was going bad and they sent an experience tech out within an hour. He was straight forward and honest. He helped me get through that cold winter night and the next day he had two installers there to remove the old furnace and replace it with an American Standard. I am warm and fuzzy, but mainly satisfied with the work that they have done for me.
Good service excellent at what they do friendly stayed around extra time to make sure everything was working right and called back to make sure everything was working well would recommend them to everyone.
Oak Lawn, IL
I found a coupon in the "coupon mailer envelope" years ago and decided to give them a try. I remember it was like $20 off regular price. I have been using them ever since. They are always on time, courteous, and efficient. The office calls to let you know they are on their way. A nice perk. I have only used them for yearly furnace cleaning, so can't comment on anything else, but it seems like a very well run company. They will be doing my yearly furnace cleaning for sure. Keep the coupons coming Windy City !
Just Believe P.
Orland Park, IL
These guys are the best! So I come home from work during one of those freaky end of summer weeks (temperatures were in the 90's) and discover my house is 10 degrees warmer than the temperature outside. My AC was blowing warm air and my husband was at work.
I researched mailers, yelp reviews, and called a couple of heating and air conditioning services. I'm calling the advertised after 24 hour emergency phone lines and leaving messages with no reply. Finally, Windy City Mechanical answers the phone and inform me they could send someone out. Luckily, the guy lives right around the corner and is there in minutes.
He walks up introduce himself and proceeds to inspect my AC unit. We go in the house and he informs me of the options available. He sat in my house for an hour sweating bullets with no complaint or discomfort answering all my questions and my husband's via phone.
My husband and I decided to replace the entire AC unit for various reasons including the age of the unit. Tom educated me on our options and explained the units fairly and without bias towards a more expensive unit. As a matter of fact, he determined we didn't need the larger unit we currently had and a smaller (less expensive) unit would suffice. Nevertheless, his guys were there the next morning to replace our AC unit. They were prompt, professional, and efficient. I would highly recommend Windy City Mechanical they gave us a great deal!
These guys came to my home when we had a cold spell at end of May 2013 and replaced my furnace. (Let me tell you that it blew my mind that I had to replace a furnace in May because of the cold) Tom (Owner) came out to my home in Lakeview and was very understanding because I had a newborn in the home. Response time was great, price was about $500 cheaper then the competition, and Tom even topped off my coolant for my AC unit. Really nice people and I will definately use them again
Highly recommended. I first contacted Windy City Mechanical on recommendation, for an intermittent gas leak, and they were prompt, friendly, and professional.
The company really did well with my second call to them, which was a chimney with condensation dripping down from the attic. A roofer had checked for leaks, found none, and said, get a liner.
In an initial visit Tom from WCM outlined the options very clearly and neutrally, and we ended up for various reasons replacing the entire boiler. The sudden financial hit could have felt like a blow, but we had an aging unit, and a high-efficiency boiler doesn't use the chimney to vent - it was really the only choice.
I couldn't have asked for a better experience: WCM contracted for a liner in the second (non-boiler) chimney, and they encountered seven feet of concrete at attic level, revealing that for the 14 years we've been in the house, our hot water heater has not been truly venting. They kept to the price and eliminated a significant health risk, especially urgent as we've been plugging holes and sealing air leaks in the house lately.
Only at the end of the job did they did tell me what they had gone through to open the chimney. It was easy to believe -- they were really dirty! I had been in the house working at the computer all through this (headphones on), and except for occasional shuddering of the entire building I hadn't had the slightest idea. They put in a very long day, but did not falter, even mopping footprints off the floor.
And the boiler, a high-efficiency unit, is beautiful. You can tell when a nice piece of equipment is well-placed and skillfully installed, and this one is that. My wife will start commenting soon on Facebook that I'm taking too many people down to see the pipes when all they really want to see is the seeds sprouting in our newly-spacious boiler room.
I hope I don't need to for a while, but I will call Windy City Mechanical again.
Our furnace went out Super Bowl Sunday this year and they had a mechanic at our house within 2 hours of calling! Unfortunately the furnace needed to be replaced but luckily they were able to have a crew out the following morning and had us warm and toasty by lunch time. I have never had this kind of experience from a company and am happy to say they will now be the first place I"ll contact whenever we have any problems with our heating or air!
Windy City Mechanical, inc. is a wonderful company. Everyone is very polite and helpful. I called them for service and they were at my home at the time the woman on the phone said and the technician was very helpful with all my questions. Tideous and Respectful. There were no hidden charges and they offered me a senior discount i wasnt even aware of. I will recommend windy city to all my family and friends.
Oak Forest, IL
I called for Service on Sunday night because I had no heat, the women who answered the phone was very helpful and knowledgeable told me a service technician would be out within and 2 hours for a flat rate and no hidden emergency charges. Technician was very prompt, professional, and honest. He did not push me into purchasing anything and just helped me make a decision on a repair. I will refer everyone to Windy City Mechanical, very pleased with their service.
Evergreen Park, IL
I highly recommend Windy City Mechanical. They came out the first day and checked out my unit and took pictures of the existing a/c unit on the roof. It was no good obviously, I called them first thing in the morning and they were here installing the new a/c within a couple hours. Had a little problem with the a/c kicking on, so I called back and they were here within the hour to fix it. Professional, reliable, honest and I would definitely recommend. Thanks Windy City Mechanical, just in time to beat this Chicago heat wave......
They have provided honest, fair and reliable service over the past 4 yrs.
AC, Hot Water Tank & Furnace Installation
Working with Windy City Mechanical was great! They were efficient, cleaned up well after their work, were careful when removing old equipment so that walls were not damaged, and removed all of their trash. And everyone was personable and articulate.
High-Efficiency Furnace & AC Installation
They did an excellent job, and out of the three companies we had give an estimate they had the best price and were most helpful in making decisions on what to get. They were on time. They did a great job and if we need anything again, we'll use them!
Leaky AC Repair & Tune-up
Tom came right away. Not only was he quick, courteous, and professional, but he got caught on my roof while a violent thunderstorm roared on. He was trying to get the job done before the storm broke. He was fantastic and I plan on calling again in the future.
Windy City Mechanical, Inc. did a very good job. They were very thorough and were here within 20 minutes after I called.
Windy City Mechanical came out and gave me a good estimate. They educated me on what I needed, and they did great work. I shopped around and they had the best price. They even added 2 more vents to my basement within the price. They communicated really well in everything they did.
New Furnace & Central AC Installation
Tom and his staff were fantastic. They completed the work at exactly the price they quoted. They were efficient and very professional. A real pleasure to deal with!
Water Heater, Furnace & AC Unit Replacement
They are very conscientious and pleasant to have around. They gave me an estimate and it was right on with the charges. The workers that came worked very hard.
Furnace Replacement & Tune-ups, Boiler Repair
My experience with them was great. They are prompt. They are informative. They did a great job, and they gave various product information to help us make our decision.